We love getting custom orders and giving life to the ideal light fixture or furniture piece you have in your mind. We can work with lots of different budgets, though they often require different sizes, techniques, and materials. Our process is collaborative, where you’re more of a partner than a customer. This is how you can place a custom order with us.
Here’s how the custom order process works:
Place this item in your cart and pay for it. It’s a token amount; not a real down-payment, but enough to show you’re invested in the process as much as you’re invested in a couple cups of coffee. And, just so we’re extra-clear, the $5 doesn’t get you an entire item, it gets us started.
Then, email us and tell us what you’re looking for. Be as descriptive as possible. Draw something on a napkin and take a photo of it (don’t worry about quality, worry about getting an idea across). Send us links to other products that are close but not quite there, or color samples you like. Also include your budget.
That starts a conversation. We’ll get back to you with design ideas, materials, etc. And hopefully we land on an idea you want us to make you. And hey, maybe not. Some work we can’t accommodate, and sometimes people’s eyes are bigger than their budgets (for example, if you place a custom order for a 8′ redwood slab table and your budget is $150, it’s probably not going to work out).
If we land on a design we like, we’ll quote you a price, with a materials component and an everything-else component. We’ll invoice you for the materials, and once you pay that, we’ll get started on the project, with the rest due when the item is finished and meets your approval, keeping you updated along the way. Depending on the scope of the project, “along the way” can take awhile, particularly if it involves long walks in the woods looking for just the right piece. In the end, you’ll have a custom piece that you helped design.
What’s with the peppercorn?
In contract law, contracts need to be supported by “consideration” on both sides — in other words, both sides need to be giving up something. Usually, one side gives up money and the other side gives up a product or services. The courts generally don’t look into whether each side is giving up “enough.” They don’t look to whether the contract is fair. So, one side could be giving up a piece of property, and the other side could be giving up something tiny, like a peppercorn. Here, the $5 is our proverbial peppercorn.